Insurance companies are varied in their mental health coverage.  They require an excess of paperwork and an official clinical diagnosis for reimbursement.  What most clients do not know is that their health and life insurance premiums may be increased due to a mental health diagnosis. This means that for your clinician to be paid by the insurance company, they must report an official diagnostic code such as depression, anxiety, or personality disorder. This diagnosis will be on your permanent health record forever. This diagnosis can affect your ability to get life insurance or significantly increase your health insurance premium rates. At The MindSpa, we will NOT report any diagnostic information to an outside insurance source.
 
At The MindSpa, we value your privacy and feel that an outside party should not have information about you and your family.  However, at your request, we can provide a reimbursement receipt for clients to submit to their individual insurance company for direct reimbursement.

Our appointment prices often cost less than other private counseling practices simply because we generate less billing and paperwork.  Appointments are comparable in pricing to other personal health services.  You can also save up to 30% per session by purchasing Custom Counseling Appointment Packages.

Let’s Put The MindSpa Services Into Perspective:

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How do I make an appointment?

Custom Counseling Appointments can be scheduled anytime online under the "Book Your Appointment" section.
Click Here to schedule an appointment on WebScheduler
 
At The MindSpa, you are in control of your appointments.  You can view the available appointments and can sort them by first available, specific times of day or days, or by specific counselor.

When you are ready to schedule your appointment, you will be asked to complete a profile with a password so that you may easily access your account at anytime.  You are required to pre-pay for the appointment to secure your appointment.

You may also contact our receptionist at 859-261-9000 from 1:00 p.m. - 7:00 p.m. Monday through Thursday.  The receptionist will ask for the same information as the online scheduling system to secure your appointment.

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How many sessions do I need to attend for my situation?

For most people, the first session is for the counselor to understand your history, your situation, and understand your goals for counseling. The second session is where real work begins for you and the counselor. Homework assignments may be given and you may even practice new strategies to use at home and during the session. The third session and beyond is about evaluating how things are going, what else needs to be modified, and how the homework/new skills are progressing. Sometimes folks will come back several months later for a tune-up to re-evaluate progress and make a few adjustments so that they do not fall back into poor habits or behaviors.

Each situation is different, but at the end of the day, you are in control of how many or how few counseling sessions you need. You are not limited by any insurance or corporate plan limitations.

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Who should attend the session?

You make the first step in bringing about change in your life by scheduling the first appointment and discussing your concerns with your counselor.  
You are in control of who should attend.  
It is recommended for couples that both partners attend. 
For families, it is encouraged that the entire family over the age of five attend at least the first session.  
We want everyone involved to be on the same page and be free to contribute their side of the situation.  
At the same time, we realize that it can be difficult to bring unwilling people to sessions, so we ultimately want you make the decision who should attend custom counseling appointments. 

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What do I need to bring to an appointment?

Please complete the History Form prior to your appointment.  Download here

The History Form is similar to what a physician may ask about things in your history that may affect treatment.  Your counselor will find the information useful in understanding your situation fully.
If you do not complete the paperwork at home, you may want to arrive to your appointment 15 minutes early.  Please arrive on time, since counselors need to follow a strict timetable for the consideration of all the following clients.

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What is a counselor?

How long are appointments?

Custom Counseling Appointments are 45 minutes in length and begin on the hour.  Please be aware that our counselors have appointments back to back.  We realize that your time is valuable. To ensure timeliness of appointments, if you arrive late, your appointment may be less than 45 minutes so the next appointment is not delayed.

Educational Seminars are 60 minutes in length.  Open houses are free for clients to attend and offer an opportunity to meet with counselors.

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Do I get to choose my counselor?

Absolutely.  Again, at The MindSpa, you are in control of your appointments.

You may read about our staff, their area of expertise, and view pictures.  You can also choose your counselor to coincide with your schedule.  See WebScheduler to read staff bios. Click Here To Schedule

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What if I have to cancel my appointment?

You may cancel or reschedule your appointment online at anytime prior to 8:00am the day of your appointment online. Click Here to Schedule

 After 8:00am you will be charged for your appointment unless there is a serious emergency. For emergencies, the receptionist must be notified at 859-261-9000 within 24 hours for your account to be credited. This permits you to apply this credit to another appointment. There are no refunds.

Should there be inclement weather, for the safety of our staff and your family, our office will be closed if Newport Local Schools are closed.  Please look at your local school closings on television or online for updates.  Your appointment will be credited to you for you to reschedule another appointment.

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